Susan Waugh, Executive Director of Human Resources, has more than 21 years of professional experience as a leader in human resources, with strong functional expertise in talent acquisition, operational efficiency, organizational design, training and development. Characterized as a passionate, hands-on leader, Ms. Waugh excels at delivering HR practices that create strategic value and focus on improved work processes, employee engagement, and deliver a purposeful impact to drive business performance improvements.
Prior to joining the University of St. Augustine for Health Sciences, Ms. Waugh worked for Laureate Education, Inc. for more than 10 years. Upon joining Laureate, she served as the Executive Director of Global Talent Acquisition and was responsible for leadership recruiting and strategic initiatives related to the delivery, on-boarding, and development of talent for our global operations.
She later served as the Executive Director of Human Resources for Laureate Design Universities. In this capacity, she led a globally-dispersed human resources team that aligned the HR and business strategy across multiple institutions in the Laureate network. She instilled a strong sense of shared community within her international and U.S. teams by encouraging and leading them to find creative and collaborative solutions for their individual and shared HR related initiatives.
Prior to joining Laureate, Susan served in HR and leadership roles for companies in the automotive and management consulting industries with clients in the financial services, government, manufacturing, telecommunications, technology and transportation sectors. She is an active member of Society of Human Resource Managers (SHRM) and demonstrated her commitment to civic duty through her work on behalf of the Baltimore City Public School system as the former chair of the PENCIL committee and efforts within her local community.
Bachelors of Science, University of Mary Washington