Enrollment Services – The Journey to Clinical Excellence, USAHS Occupational Therapy Programs
At the University of St. Augustine for Health Sciences (USAHS), the enrollment process is built around personalized, one-on-one support from the very first inquiry. Once a prospective student expresses interest, they’re paired with a dedicated enrollment advisor who guides them through every step—from answering early questions to reviewing application materials to ensure they’re accurate and put the student’s best foot forward.
Students describe the experience as high-touch and responsive, with advisors available by phone, text, or email and walking them through document submission, application review, and program pathway options. After admission, students are invited to Immersion Day, an on-campus event where they tour the university, meet faculty, connect with their cohort, and hear directly from current students about life in the program, an experience several students credit with solidifying their decision to enroll.
This personalized approach continues into onboarding, with enrollment advisors staying connected to help students complete requirements and feel fully prepared for day one, reflecting USAHS’s broader commitment to guiding students at every stage of their journey.
Transcript
Enrollment Services – The Journey to Clinical Excellence, USAHS Occupational Therapy Programs
[00:00:00] Julie Gonick (USAHS): What we hear all the time from our students is that no other university gives them this hands-on experience, that at any given time they have somebody that they can call, a real person that can help them. They can text, they can email, and the enrollment advisor will really address their question and make sure they know exactly what the next step is. It is very unique. [00:00:20] Julie Gonick (USAHS): The enrollment process at the University of St. Augustine really starts from the moment a student has decided that they’re interested in our university. My team will reach out immediately. There’s really early questions that come up that we can help guide them through. Then once that student is ready to apply, they are assigned to an enrollment advisor, and that enrollment advisor is really their partner through the entire journey. [00:00:43] Taneil (USAHS Student): It was great communication throughout. [00:00:44] Hali (USAHS Student): She guided me through every step of the process, made sure that I had all the right documents and transcripts submitted. Yeah, she just made the whole process really, really easy. [00:00:52] Julie Gonick (USAHS): We have many different opportunities for students to pursue their degrees, so we can spend that time with them and really help them understand what each pathway is so that they can make that best decision for them. [00:01:04] Julie Gonick (USAHS): We walk through every single piece of their application to make sure that those are, first of all, correct, and second of all, that they are gonna put the student in the best light. And we can help guide them. If there’s any improvements that we would recommend, uh, we can have those conversations early on. [00:01:21] Haydeana (USAHS Student): Really just laid out all the steps for me, just trying to make sure my application was perfect to actually submit it. [00:01:25] Hali (USAHS Student): She just check to make sure that those were all good, that I was, like, putting my best foot forward. [00:01:29] Julie Gonick (USAHS): What’s really important once that admissions letter has been received is to start engaging with a cohort, and we have an event called Immersion Day. [00:01:37] Julie Gonick (USAHS): It’s a day to come in, to spend time on the campus, to meet faculty, to meet their cohort, and they also have an opportunity to meet current students and ask those questions about what is it like, what’s it like to be a student here. [00:01:51] Taneil (USAHS Student): Immersion Day really helped me, like, see the campus. We got to get a full tour of the campus. [00:01:55] Taneil (USAHS Student): They had a panel of the students who were already enrolled in the program, and we were able to ask them any questions that we needed and had for them, and, like, how they were navigating throughout the program. [00:02:06] Haydeana (USAHS Student): It did definitely solidify my decision of coming here. [00:02:09] Julie Gonick (USAHS): Once we know that the student has been admitted, then we pick right up again, and the enrollment advisor then walks that student through the process of onboarding. [00:02:19] Bagio (USAHS Student): She went above and beyond. She made my application process much smoother. [00:02:22] Cyndee (USAHS Student): She was the most responsive, and that really drew me in to really honing down on coming to the University of St. Augustine. [00:02:28] Hali (USAHS Student): I’ve gone to a couple different schools, like, since undergrad, and I would say that this was, like, the smoothest enrollment process and the, probably, the one that was, like, most high touch in terms of, like, someone helping you out from start to finish.
